Collections Team Leader

19 Sep 2016
19 Oct 2016
Zoe Jones
Contract Type
Collections Team Leader, Sheffield - Exciting opportunity to lead an unsecured collections team in a busy and expanding business.

JOB TITLE: Collections Team Leader
LOCATION: South Yorkshire
SALARY: Up to £25,000

Managing a team of approximately 10 you will be working and leading a team within an unsecured collections department of paralegals dealing with unsecured litigation, administration and litigation support for other areas of the business. Supporting the Operations Manager as a collections team leader, you will be responsible for the co-ordination of resources, management of daily workloads and productivity as well as achieving service level standards and optimising staff levels and ensuring maximum number of inbound and outbound calls. You will provide a professional and informative primary point of contact for all customers, clients and third parties whilst maintaining the highest level of customer service.

As a Collections Team Leader within an unsecured collections department you will be responsible for managing the daily activity of the team as well as ensuring the team delivers first class service to the areas of the business they support. You must ensure that the team is meeting the required standard to comply with client and internal expectations and policies. The successful candidate will have sound knowledge of the unsecured litigation process together with a confident and positive attitude in a very busy work environment

As a leading Top 20 law firm you will be exposed to a broad variety of high quality work. With a generous remuneration package on offer, this is an outstanding opportunity. This is an exciting opportunity for a motivated litigation team leader to kick start your career in one of the most well recognised and highly respected firms in the country.
Contact Details:
If you would like further information or would be interested to apply for this vacancy please contact Zoe Jones at eNL on 0113 320 0575 or email Or contact us via Linkedin

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